Shipping Rates

About Delivery Guarantees

We offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable).

If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order.

Note: The order within countdown reflects our delivery capability at the moment the page was opened. The delivery day may become unavailable within that time frame, prior to completing your order, due to changes in inventory or delivery capacity.

To inquire about a refund, please contact us

Shipping Restrictions

Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item.

You’ll be notified at checkout if we’re unable to ship specific items to the address you’ve selected. Please also check the product detail pages for any item-specific shipping restrictions.

When possible, product detail pages filter out offers that can’t be shipped to your delivery address. To determine your shipping location, we’ll use your default 1-Click delivery address when you’re signed in to your account and 1-Click has been set up; otherwise, we’ll use your IP address.

About Shipping Preferences

Every time you place an order via the Shopping Cart that contains more than one delivery date, you can choose for your order to be shipped in as few shipments as possible or ship each item as it becomes available.

You can change your shipping preferences in Your Account at any time after placing your order as long as the order hasn’t entered the shipping process yet.

Prime Customers

FREE Delivery in fewest possible packages

This is a free shipping option for Prime members purchasing Prime eligible items that are in stock. Your Prime orders will be consolidated into the fewest number of packages possible and may take longer to ship depending on product availability.

I want my items faster. Ship each item as soon as it becomes available

This is also a free shipping option for Prime members purchasing Prime eligible items that are in stock. Your Prime items ship as they become available. You should choose this option if you want to receive each item as fast as possible.

Non-Prime Customers

Deliver items in fewest possible packages

For items that are in stock, your orders will be consolidated into the fewest number of shipments possible. This may take longer to ship depending on product availability, but there will only be one shipping charge for the entire order.

I want my items faster. Ship each item as soon as it becomes available (at additional cost)

For items that are in stock, your items ship as they become available. You should choose this option if you want to receive some items quickly.

The number of shipments we make for your order is dependent upon:

• Location in our fulfillment network

If your order has dissimilar items such as, a book, a computer, and a cordless drill, they may ship separately, depending on where in our fulfillment network they happen to be located.

• Items requiring special shipping and handling (for example, items that are large and/or heavy)

These items are marked on their product detail pages and will ship separately from other items in your order.

 

Note: You will not be charged more for shipping than the amount that was originally quoted to you at the time you place the order. Shippers are selected depending on the weight of the package and the distance it has to travel from our fulfillment center, requests for specific shippers will not be accommodated.